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OMEGA ENGINEERING SERVICES is involved in a restructuring and training process for its stuff in order to remain in tune with its customers in order to better serve and hence satisfy them. With this end in view, OMEGA ENGINEERING SERVICES has established a management system of quality so as to conform to the requirements of the ISO 9001 norm, Version 2000.
OMEGA ENGINEERING SERVICES’ quality approach aims at reaching the following principles:
- To provide with services which are conform to the requirements of les règles de l art with respect to the established deadlines and to the customers’ expectations.
- To make use and in an optimal way of the methods and modern technologies of management, control, and projects seizure.
- To create a synergy between the different teams, to highlight the importance of team work by demonstrating its ability to the mutual enrichment and experience transfer.
- To ameliorate and in an ongoing process the human resources’ competences. This will first be conducted through a periodic up-dating of knowledge and second through the organization of suitable training cycles.
-Generally speaking, the aim is to heading towards the amelioration of the customers’ satisfaction through the constant improvement of the quality management system.
Hence, the entirety of OMEGA’s stuff is mobilized in order to reach these orientations under the vigilance of the direction.
The latter is ,on the other hand, committed to provide with the resources necessary to the materialization of this Quality Policy.
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